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Complaints

We would like your experience with the college to be productive, enjoyable and positive. However, we understand that sometimes we may get it wrong. If you are dissatisfied with our service, please let us know.

If you are a student at the college, we strongly encourage you to discuss your concerns with a member of staff in the first instance.

If you are a staff member, we would ask you to raise it with your line manager in the first instance. If that person cannot help or if you are still not satisfied, please complete the form below and your complaint will be dealt with.

Please note that as part of the investigation of your complaint, any member of staff mentioned will be made aware of the complaint, as will the Quality Unit and, if applicable, the Senior Management Team.

Title
Forenames * Surname *
Email Address *
Address *
Postcode * Telephone *
What type of Stakeholder/Student are you? *














Are you a Higher Education
(studying at level 4 or above) student? *
We strongly encourage all concerns to be raised
informally with staff before completing this form.
If you have already spoken to a member of staff,
please tell us their name
Please identify which of the following categories
your complaint relates to:




















Complaint details *
Staff Only
If you are a staff member adding a complaint
on behalf of another individual then please select yes
and enter your name
Staff Name